Currently, many residents want to be more involved in decisions about their healthy life. By involving, residents in decisions on their health and care will lead to improvement in their well-being. This will lead to quality healthcare for residents and the use of available resources effectively. The outcome-based practice involves an activity that reflects the quality of end results of support, care and services to individuals’ life. Involving residents in their health care and treatment means supporting residents to take care of their own health and understand their conditions well. Outcome-based practice focuses on the priorities that service users themselves accept to use for their benefits. The outcome-based approach allows service users to become as much involved in the choice and control in the care they receive. Services offered to residents based on what they want, like and need are more likely to deliver intended outcomes effectively. St Mary’s Convent and Nursing Home promote the importance of person-centred by involving residents in their own health and care in conversation with staff, family members, friends and multidisciplinary professionals. Before a resident is accepted into the Home, a pre-assessment is conducted to check if the particular resident meets the criteria of the facilities of the Home to provide the needs of the resident. This assessment takes care of the holistic being of the resident. This approach focuses on more productive conversations between the healthcare practitioners and residents. Involving residents in their own health and care is a legal duty. Horton& Lynch-Wood (2017) Section 14U of the National Health Service Act 2006 (as amended by Health and Social Care Act 2012) specifically states that Clinical Commission Groups (CCGs) must promote the involvement of residents, their carers, and their representatives in decisions relating to the diagnosis of illness, their care, prevention or treatment and prognosis. These opportunities provide an outcome of improving health and well-being of residents. Outcome-based practice can only achieve its aim when it is applied effectively by all health providers within the organisation. Coulter & Collins (2011) argue that personalised care and supporting planning and shared decision making reduces unwarranted variations in the provision of care, treatment and support by ensuring that all decisions are informed decisions based on personal preferences.


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