With mounting western influence and focal point on resurgence of traditional Indian manner elements. diverseness in India sees many faces. To keep the self-respect of the civilization and to supply a platform to little Indian trade names. future group initiated ethnocentrism construct by opening ethnicity shop in Ahmedabad. Gujarat. This enterprise has provided new format penetrations to organized retail merchants to spread out their skylines in extremely volatile Indian consumer oriented market. A new format has ever been a challenge to any retail merchant to prolong into the market.
In the altering face of market. to recover penchant of consumers towards nationalized trade names. can be looked from a facing angle. This created an anxiousness in the head of research workers and inspired them to undergo the research to understand the ethnicity construct. Ethnicity format is studied based on the first ethnicity shop set up in the metropolis of Ahmedabad. Gujarat and glances are taken from the 2nd and 3rd shop set up in Mumbai and Pune severally. Research is secondary followed by primary in nature.
This paper gives penetrations into the overall set up of ethnicity format that includes distinguishing Criteria’s of ethnicity in comparing to regular retail formats based on observation at the shop. Questionnaire based study is besides performed to acquire sentiment on ethnicity shop and paper gives penetrations into discriminatory class for purchase for future developments Consumers have given a really good response to the new construct. Along with shopping. experiences of consumers’ with the format hold given a permanent impact on their mentality.
Further Raja market. Rani Market. Thoda aur market are found attractive to consumers and have gained good penchant of consumers followed by Sona-chandi market Chota India and Ghar aangan market. The penetrations into construct development and suggested potency extended formats of ethnicity may readily work as a pillar to stand into the market for new retail merchants. Keywords: Ethnicity. Ethnocentrism. Organized Retail. Nationalized trade names. Introduction Indian manner industry is traveling towards Westernization due to high degree of credence of foreign trade names by the consumers. Due to this. western trade names are acquiring a wider platform than the cultural trade names across the state.
As a consequence. national/ethnic merchandises are even overlooked by consumers and clip may come that such merchandises may vanish from the market. To protect the Indian heritage. Future group took up the maiden enterprise to supply a infinite to Indian merchandises and trade names under its ain name and fame Future Group. India’s taking concern house with strong presence in retail sector. launched a new retail format. household lifestyle shop – Ethnicity. in Ahmadabad to market cultural trade names and merchandises of India in 2008. This concatenation is a major household format developed after the launch of *Professor. G. H.
Patel Post Graduate Institute of Business Management. Sardar Patel University. Vallabh Vidyanagar. **Assistant Professor. N. R. Institute of Business Management ( GLS-MBA ) . Gujarat Technological University. Ahmedabad. Pacific Business Review International 2 extremely successful household formats like Pantaloons. Big Bazaar. and Home Town. The new shop format that has been billed as ‘Everything Indian. seeks to advance cultural trade names. runing from cultural and merger wear. Jewellery. handcrafts. place decor. beauty merchandises to accoutrements and gifts. ‘ Thus ethnicity showcases a big figure of little Indian trade names under one roof.
Ethnicity besides advancing the civilization of cultural merchandises. supply a modern platform to augment the presence of the retail merchants into the industry. Research Objectives • • • To understand the construct of ethnicity as a new retail format To understand distinguishing factors of ethnicity shop in comparing to the modern retail shops. To understand the consumers’ penchant towards the new format. Scope of the Study The survey has explored the construct of ethnicity. In includes apprehension of the subject and construct development. ware development and distinction standards of format in comparing to bing formats.
Further to understand credence of the new format. consumers’ penchant towards the offerings has besides been analyzed Data Collection Sources Secondary information beginnings have been used to understand the construct the ethnicity. Information has been taken from cusp provided by ethnicity shop of Ahmedabad. and Company website to acquire penetrations into ethnicity shop of Pune and Mumbai. Articles kept on the web sites are besides used at the launch of ethnicity. Primary information has been collected through questionnaire to cognize consumers preference towards the new format. Respondents were the consumers of Ahmedabad who visited ethnicity shop.
Sample of 100 respondents was administered out of which 94 responses identified as valid sample for the survey. Literature Review Ethnic beginning has been defined as a group of people who portion a common descent. a sense of corporate individuality and normally a shared cultural heritage and tradition ( Crysdale and Bettie. 1973 ) . Ethnicity implies common imposts. values. and attitudes within a group of people who are bound by a common cultural designation. Because values reflect a criterion or standard that people use in the counsel of behaviour. they act as a norm for cultural consumer behaviour and an influence on many ingestion motivations.
Cultural Marketing Ethnic selling is an of import facet of lifestyle selling. a scheme that tailors a company’s merchandises and services towards the customer’s lifestyles. Harmonizing to Technopak Analysis. the current market of saris and cultural wear bases at Rs 31. 000 crore and is projected to turn at 10 per cent to make Rs 45. 000 crore in 2014. Positions showing rationale towards cultural marketing Mr. Arvind Singhal. president of direction consulting and retail specializer house Technopak Advisors ( 201011 ) said. “Overall apparel class spends are lifting. with particular focal point on cultural wear trade names. where many new trade names have emerged as market heroes.
They sensed the vacuity in the market. easiness of entry. and attracted adult females – the most interesting mark consumer. which places the Indian cultural wear market at Rs. 56. 800 Crore. turning at 9 % annually” . Govind Shrikhande. client attention associate and pull offing manager. Shoppers Stop said “Branded cultural Volume 5 Issue 5 ( November 2012 ) wear is one of the top merchandising classs in our shops. For the past few old ages this section has seen dual digit growing. ” Mr. Gaurav Mahajan. CEO. Westside. a Tata group company said. ”Indian cultural wear is an built-in portion of our client promise.
We widened the Westside scope and introduced Zuba. which offers silks and reliable handlooms. This fall will see the launch of two more trade names. ” Mr. Rakesh Biyani. joint pull offing manager. Future Group said. ”There is a important rise in demand for women’s cultural vesture. There is a large spread between the chance and what is being delivered today by organized participants. This spread designation generated a lead to cover the untapped cultural market and future group took up the enterprise to set up ethnicity shop as a revolution in the bing dress format. Concept development of Ethnicity Store by Future Group.
Store Design Future Group has launched the first of a concatenation of shops aimed at retailing Indian wear in 2008 in Ahmedabad metropolis. It is the branded ‘Ethnicity’ shop that keeps the a scope of cultural and merger wear. jewellery. handcrafts. place decor. beauty merchandises and accoutrements and gifts. All the merchandises are India inspired. The shop is holding a spread over an country of 25. 000 to 30. 000 sq. ft. Store Objective The dress labeled as traditional and indoor vesture a decennary ago. has laid the foundation for today’s modern-day Indian cultural modishness.
Ethnicity proudly follows the Indian values of being sensitive to Ahmedabad metropolis. environment and community. It provides a platform to convey together traditional or cultural 3 retail merchants and consumers. It recreates the know-how of a traditional cultural market in a modern retail format and is an collector of the multi-faceted cultural ware and traditional merchandising patterns. It revives and rejuvenates anything and everything that is Indian. It aims to truly unfastened out the urban cultural market and redefine the graduated table of cultural selling. Ethnic-Theme Positioning at the Store The construct Ethnicity is non limited to cultural vesture but it is a finish to acquire the alone experience.
The cardinal discriminator for Ethnicity lies in its 360-degree shopping experience. Ethnicity’s shop design reflects a clearly cultural character – ocular selling tools include artefacts. pictures and decor pieces from Rajasthan. Orissa and Gujarat. “Visual selling at ethnicity is like the outline of a narrative book” . Ethnicity has gone the “Desi manner ( Highly traditional ) ” to go attractive and communicative. It is critical to non merely be a differentiated retail merchant but besides to pull out the true kernel of the merchandises.
Branding in cultural wear has been led by part of beginning of the merchandise like Benaresi saris. Lucknowi kurta. Kutchchi Bandhani. The shop is colorfully designed and the garishness gives it an atmosphere of luxury and celebration. Atmosphere at Ethincity Store Atmospheric at ethnicity shop is a contemplation of Indian heritage. Alternatively of halogen visible radiations. everyplace light is reflected by lanterns. Alternatively of room freshener or aromas. a natural fragrant of indispensable oil from flowers known as atar is used to magnetize the entrant and convey them to the Indian civilization. All the racks for show of ware are developed from wooden and outside ornament is of handcraft. which gives a contemplation of Indian art.
Alternatively of holding all the racks or shelves for show. few of the ware is displayed on fingerstall. Shop helpers are dressed in cultural kurtas for refreshments. Coconut H2O is served in a lorry ( Cart ) which gives a spirit of typical Indian civilization. on the route helping. Pacific Business Review International 4 Use of multi colourss. art and fancy designs. air aroma and traditional lightings give all clip festival feeling experience. market. Chosen name for the market is based on arterial linguistic communication of India. With the subject of ethnocentrism. the aggregation represents merely Indian trade names in all the ware. Merchandise at Ethnicity Store.
All the offerings are divided into a “Niche name” of Overall Analysis of Ethnicity Store Table 1 Shop Sections Generic class name Ethnic name at ethnicity shop Women’s wear category Rani market-everything ethnic for adult females Men’s wear category Raja market-everything ethnic for work forces Kid’s wear category Chota India market Jewellery/ accoutrements Sona –chandi market- cultural Jewellery Home accoutrements Ghar –aangan- cultural thoughts for your place Stationary/medical points Thoda aur- cultural accoutrements and more Beginning: hypertext transfer protocol: //www. indiaretailing. com/organising-ethnic-retail. asp Data Analysis Regular formats of organized retail shops have their specific offerings.
While ethnicity shop has differentiated the same to give a new experience to the consumers. Based on observation at ethnicity shop. the following comparing has been made to deduce the distinction standards Table 2 Comparative Analysis: Organized Regular Retail Format V/s. Ethnicity Format Parameter Organized Retail Organized retailOutlet mercantile establishment Theme A move civilization Objective To give exposure to western To give platform to Indian trade names civilization kineticss and entreaty to ethnocentrism Size of the mercantile establishment Large size Comparatively little size Structure Vertical departmentation Horizontal departmentation.
Handiness of trade names Global brands Merely Indian trade names Atmospheric Exclusive halogen visible radiations lantern /yellow visible radiations towards Ethnicity Store Ethnicity shop western A move towards Indian bequest Volume 5 Issue 5 ( November 2012 ) 5 Decoration No extra ornament Fully decorated with colourss. lamps. handcraft. marionettes etc. -looks like all clip festival Music Western vocals Indian instrumental Fragrance Room fresheners Raw fragrant of indispensable oil from flowers known as atar Shelfs Racks Along with racks Traditional small town themed fingerstalls with four legs Merchandise division Merchandises are separate Gender wise merchandise bundling.
Apparel gets displayed in one subdivision. accessories other subdivision. footwear another subdivision and so on e. g. Raja market includes dress. accoutrements. footwear turn toing work forces. Rani market includes dress. accoutrements. footwear for adult females Merchandise name English names Traditional Indian names Store assistant’s dressing Western formal wear Traditional Indian kurta Packaging Plastic printed bags Paper bags with traditional expression Merchandise Western outfits western designs and indo- Indian traditional embellishment work outfits with Shoes Mojaris and chappals Indo-western picture Handicraft Cosmetic merchandises.
Natural ayurvedic merchandises and aromatherapy Perfumes Incense stick. aromas Light pendant Candles and Lantern Artificial jewelry Stone work. Kundan jewelry Refreshments Food tribunal with multi culinary art Small push cart/lorry with coconut H2O Deliverable Shopping Experience atar. natural Beginning: Primary informations aggregation through observation Analysis of Consumers Preference Towards Ethnicity Store: Consumers study has been performed to acquire penetrations into their experience towards the format with the aid of questionnaire. Respondents were the consumers who visited the ethnicity shop. Pacific Business Review International 6.
Figure 1 Consumers’ Preference towards the Market based Merchandise at Ethnicity Store with Mean Rank ( where 1 is least and 5 is maximal ) 0 1 2 3 4 5 4. 25 Raja Market 4. 02 Rani Market 2. 80 Chota India 3. 20 Sona Chandi Ghar Aangan 2. 05 4. 15 Thoda aur Beginning: Primary informations aggregation through questionnaire Consumers’ penchant towards the cultural subject based markets is analyzed to cognize the preferable market.
This analysis is aimed at developing the market to increase the penchant • • • • Consumers are extremely satisfied with Raja Market offerings followed by Rani market and thoda aur market. New debuts in thoda aur market like lamps. taper and aromas. ayurvedic merchandises etc have grabbed attending of people which gives a lead to present more alone and Indian traditional points. Sona Chandi market has got a good response.
Therefore it can be interpreted that manner accoutrements in cultural expression are maintaining melody with the cultural garments. As per consumers sentiment. Chota India is yet to derive penchant may be because of traditional designs that are non preferred more for childs in • comparing to western attractive outfits with sketch characters Again as per consumers sentiment. Ghar aangan is besides yet to derive penchant may be because of bed sheets. utensils. plaything. purchase for rites like puja Ka saaman etc. have pre-existence of established unorganised market. Volume 5 Issue 5 ( November 2012 ) .
7 Consumers’ Preference towards Ethnic Merchandises for Three Most Preferable Markets Figure 2 Preference has been Analyzed towards Offerings for Females as Rani Market Source: Primary informations aggregation through questionnaire Fusion wear and Mix & A ; Match are able to pull consumers as it is a new and alone base of cultural merchandises. As Saari. salwaar kamiz have become a common purchase and many platforms are available to turn to the demand. penchant is found at the moderate degree.
Figure 3 Preference has been Analyzed towards Offerings for Males as Raja Market Source: Primary informations aggregation through questionnaire In men’s wear traditional wear in the signifier of Jodhpuri. Chudidar and kurtas along with traditional mojaris have attracted consumers to larger extent Pacific Business Review International 8 Figure 4 Preference has been Analyzed towards Offerings for Thoda Aur Market Source: Primary informations aggregation through questionnaire Full scope of Aromas and Candles & A ; Incense has been introduced by ethnicity shop. It has got excess ordinary penchant of consumers.
Therefore it has contributed towards care of Indian bequest Consumers penchant towards Aromatherapy Aromatherapy is the usage of aromatic works oils. including indispensable oils. for psychological and physical well-being. Aroma therapists blend curative indispensable oils particularly for each person and suggest methods of usage such as topical application. massage. inspiration or H2O submergence to excite the coveted responses. Aroma therapy oils may include: • Peppermint – Digestive upsets • Rosemary – Muscular strivings. mental stimulating • Sandalwood – Depression. anxiousness and nervous tenseness • Sweet orange – Depression and anxiousness.
• Tea tree – Respiratory jobs. fungicide. antibacterial and antiviral • Lavender – Headaches. insomnia. Burnss. achings and hurting Ethnicity shop has provided the platform for Aromatherapy. Full scope of indispensable oils has been displayed to bring forth the consciousness and penchant towards the same. It is aimed at bring forthing consciousness towards ayurvedic medical specialty in the sphere of allopath for better and unafraid intervention. Ethnicity has taken maiden inaugural to model the consumers psychology towards naturopath. ( Graph on following page ) It can be interpreted from figure-5 that first manus response has been satisfactory with 49 % for.
Aromatherapy and therefore it enjoys the possible to increase the penchant in future. The atmospheric of traditional merchandises is back uping the purchase of traditional manner of wellness addendums. The advice and account given along with the merchandise has played of import function in doing realisation to travel for natural merchandises Volume 5 Issue 5 ( November 2012 ) 9 Figure 5 Preference has been Analyzed for Aroma Therapy Source: Primary informations aggregation through questionnaire Figure 6 Analysis of Consumers’ Satisfaction towards Ethnicity Store: Consumers’ degree of satisfaction towards the differentiated offerings has been analyzed.
Such analysis is aimed at placing the most appealing distinction for future placement of the shop and developing the schemes that may take to future satisfaction Competitive Assessment Matrix with Mean Rank ( Where 1 is least and 5 is maximal ) Regular Organized Retail Formats and Ethnicity Store Consumers’ satisfaction on competitory appraisal matrix 0 1 2 3 4 5 4. 05 4. 95 Theme 2. 30 2. 60 Price 3. 25 4. 00 Assortment 3. 94 4. 35 Display 4. 00 Experience Beginning: Primary informations aggregation through questionnaire Keies: Regular organized retail mercantile establishments Ethnicity store 5. 00 Pacific Business Review International 10 • • • • • .
Competitive appraisal matrix depicts that ethnicity subject is extremely appealing to the people. The distinction point of giving experience to the consumers than merely to supply a platform for shopping is acquiring right placement in the head set of consumers as it is applauded by consumers with the average rank of 4. 95. Unique show of ethnicity is extremely appreciated by consumers in comparing to regular organized retail formats. On the dimension of assortment ethnicity is dawdling behind in comparing. the lending ground may be limited figure of Indian trade names into each class. Equally far as pricing is concerned none of the mercantile establishments satisfied the consumers outlook.
It brings out the fact that monetary value construction is excessively high. Here chance lies with ethnicity shop to know apart pricing scheme to acquire competitory border over other formats. It might be executable to redevelop the pricing scheme due to nationalized trade names. • • • • • Suggestions • Major Findings • • • Ethnicity is so a radical move towards consumers’ ethnocentrism. National participants have besides joined custodies with the large retail merchant and accepted the chance to turn to the mass market. Thus it has contributed to a greater extent in supplying a wider platform to little retail merchant of India.
Further is has contributed towards bring forthing consciousness of cultural merchandises and trade names of allover India which were non noticed by the consumers and importance was non realized by consumers. It is an perfectly alone theoretical account into organized retail formats. Everything get downing from statics to aggregation of trade names. ware show and packaging is unambiguously positioned with the nationalized subject. It provides a feel-good factor and thrilling experience to the consumers. Consumers are acquiring attracted by the subject and acquiring exposed and penetrated by cultural merchandises. Today consumers look for stylish apparels.
National trade names which were non recognized before. hold provided a platform of manner to research Consumers are extremely satisfied with Raja Market offerings followed by Rani market and thoda aur market. Fusion wear. Mix & A ; Match. Jodhpuri. Kurtas. Chudidars. Mojaris and aromas. tapers and incense are able to acquire penchant of people. Aroma therapy is able to acquire good welcome signifier the consumers. Cultural designs are acquiring credence in the signifier of freshness. In all this advanced construct good applauded by consumers as they are acquiring exposed to all the assortment and designs of merchandises of all the corners of India under one roof.
• • • More Indian retail merchants should be motivated to supply immense aggregation of cultural merchandises in the classs of mens’ wear and women’s wear to supply more assortments. There is a demand to increase the scope of aroma therapy offerings to increase the consciousness and ingestion. Aromas. tapers and incense offerings have brought Indian values back in the penchants. This has showcased a really good concern potency as a whole. There is a demand to supply more and more offerings into the section with more and more assortments.
Potential revolutions into bing format of ethnicity for India. Format can be expanded by presenting fortes of major states/cities of India • Rajasthan market – Art & A ; trade • Jamnagar market-Bandhani Volume 5 Issue 5 ( November 2012 ) • • • • • • • • • • • Bangalore -Silk garments Chennai- Pearl jewelry Kerala market-Spices Format can be expanded by presenting forte nutrient of major states/cities of India it may assist to give a back displacement to the consumer tendency which is traveling towards western nutrient Gujarati nutrient Punjabi nutrient South Indian nutrient Rajasthani nutrient North Indian nutrient Kathiyawadi nutrient Potential revolutions into bing format of ethnicity for other states.
It has been witnessed that states are acquiring specialized into technological inventions but spread of such inventions into the same continent reflects questionable behaviour of consumers. Many a times it is because of deficiency of consciousness. Such type of format may supply a common platform to research the little advanced merchandises at consumer terminal E. g. European states.
Manner based Ethnicity- As manner industry is one of the major turning industries in Europe. all manner statements can be displayed under one platform • Fashion statement of Italy • Fashion statement of France • Fashion statement of United kingdom Technology based ethnicity- Technical Research & A ; invention driven states. all inventions can be displayed under one platform • Big to little advanced merchandises of Finland.
• Big to little advanced merchandises of Germany • IT & A ; Renewable engineering based merchandises from Sweden • Electric engineering inventions of Netherland E. g. Asiatic Countries 11 Technology based ethnicity • Robotic engineering based advanced little to large merchandises from South Korea & A ; Japan References Crysdale and Bettie. 1973. Retrieved from. hypertext transfer protocol: // World Wide Web. manifolddatamining. com /html /products/ ethnicmarketing. htm on 15/02/2012 Anuradha Shukla. Cultural wear market roars in India retrieved from hypertext transfer protocol: //wonderwoman. intoday.
In/ story/ethnic-wear-market-booms-in-india/1/ 88440. hypertext markup language hypertext transfer protocol: //indiatoday. intoday. in/story/ethnic-wear-marketto-grow/1/124981. hypertext markup language retrieved on 06/02/2012 koregaonparkplaza. pune ( 2011 ) retrieved from hypertext transfer protocol: // tungsten tungsten w. K o R vitamin E g a o N P a R K P l a omega a. degree Celsius o m / s T O R s inside informations. asp? id=77 & A ; catid=1 & A ; st=1 retrieved on 06/ 02/2012 Runul Vashistha. ( 2009 ) retrieved from hypertext transfer protocol: // World Wide Web. indiar et a iling. com/ R et ailC oncep T _ inside informations. aspx? Id=58 retrieved on 02/02/2012 Pooja nair. ( 2009 ) . retrieved from hypertext transfer protocol: //ahmedabad. metromela. com/Lamps+and+ethnic+ wear+at+ .
Ethnicity/article/3183 retrieved on 15/02/2012 Shailesh Shah. ( 2012 ) . Ethnicity: Towards organizing cultural retail. retrieved from hypertext transfer protocol: // World Wide Web. indiaretailing. com/organising-ethnicretail. asp retrieved on 02/02/2012 hypertext transfer protocol: //www. pantaloonretail. in/pdf/ethnicity_karigari. pdf Reference Book Jr. Churchill Gilbert A. . Lacobucci Dawn. Israel D. . ( 2009 ) . ”Marketing Research- A South Asiatic Perspective” . India Edition. Delhi: Cencage Learning. Additional material Leaflet circulated at ethnicity shop 12 Glossary Attar: A fragrant of indispensable oil typically made from rose petals Ayurvedic: It is a Hindu system of traditional medical specialty indigen to India and a signifier of alternate medical specialty.
Ayurveda can be defined as a system. which uses the built-in rules of nature. to assist keep wellness in a individual by maintaining the individual’s organic structure. head and spirit in perfect equilibrium with nature Bandhani: A procedure of modeling cloth by tie-dyeing in which the design is reserved on the unbleached fabric by binding little musca volitanss really tightly with yarn to protect them from the dye particularly popular in Rajasthan and India Chappal: An point of Indian footwear. similar to a flipflop with a toe strap Chota ( India market ) : Younger. junior kid related merchandises.
Pacific Business Review International Kundan Jewellery: Kundan is a traditional Indian gemstone jewellery. a method of treasure scene in a jewelry piece. dwelling of infixing gold foil between the rocks and its saddle horse. normally used to make luxuriant necklaces believed to hold originate in royal tribunals of Rajasthan and Gujarat. It is the oldest signifier of jewelry made and worn in India Kurta: A knee-length. collarless shirt worn over pyjama by work forces in India Mojaris: A manner of South Asian handcrafted footwear largely utilizing vegetable-tanned leatherproduced in India Organized retail:
Organized retail has been defined as a web of likewise branded shops with an component of ego service Raja ( Market ) : A prince. head. or ruler related merchandises in India Rani ( Market ) : Indian princess related merchandises Ethnicity: Ethnicity implies common imposts. values. and attitudes within a group of people who are bound by a common cultural designation Saree: a frock worn chiefly by Hindu adult females ; consists of several paces of light stuff that is draped around the organic structure Cultural groups:
A group of people who portion a common descent. a sense of corporate individuality and normally a shared cultural heritage and tradition Sona-chandi ( market ) -Gold & A ; silver related products/jewellery Cultural Selling: Cultural selling is an of import facet of lifestyle selling. a scheme that tailors a company’s merchandises and services towards the customer’s lifestyles Ghar -aangan ( market ) : Home ornament related merchandises Handicraft:
Items made by manus. frequently with the usage of simple tools. and are by and large artistic and/or traditional in nature. They are the objects of public-service corporation and objects of ornament. Incense stick: It is composed of aromatic biotic stuffs. which release fragrant smoke when burned Thoda aur ( market ) : slightly more than the bing here in the context of more than the regular offerings.